We keep it simple. If you’ve got a question about your custom-fit pillow or just want straight answers reach us any way that suits you: use the contact form, chat with us on the website, email info@youpsleep.com, or give us a ring at (844) 999-9687. We’ll get you the help you need, no fluff.
Need help?
We’ve got your back (and neck).
We’re here to make your path to better sleep smooth and simple. Need help with an order or want to learn how we custom-fit your pillow?
Reach out to the YOUP Team, we’re here to help you sleep better, every night.
SCIENTIFICALLY TESTED. PERFORMANCE FOCUSED.
Have questions? You're not alone.
We've helped over 10,000 sleepers find their perfect fit — here's what they asked first.
Your satisfaction is our top priority. We’re only happy when you are, which is why we offer a 100-Night Comfort Guarantee. We understand that getting used to a new pillow, even a custom-fit one, can take some time. If your pillow doesn’t feel just right within the first 100 nights, we’ll make it right—whether that means making adjustments to better suit your needs or offering a full refund.
In addition to the Comfort Guarantee, every pillow comes with a 5-Year Warranty, ensuring lasting durability and peace of mind. We’ll do whatever it takes to ensure your pillow provides the perfect level of support, alignment, and comfort for a great night’s sleep.
Every body is unique. That’s why we created the YOUP personal fitting: a quick and easy way to match your pillow to your exact needs. In about 2 minutes on your phone we capture everything needed for your custom fit pillow, including the right height, shape and support. You can complete your fitting before ordering, or right after checkout. Once your fitting is complete, we build your YOUP and deliver it to your door.
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