The Custom Fit Pillow by YOUP Sleep

The Pillow that’s Truly Yours

No two individuals are the same, and neither are their sleep needs. Every body needs support and comfort that matches their unique shape and preferences. That is why YOUP is here to provide solutions made just for you.

At the heart of YOUP is PillowScan™, advanced technology that maps and analyzes the contours of your body. With this personal scan, we create a pillow that aligns and supports your cervical spine, giving you the perfect balance of comfort and support for truly restorative sleep. It blends innovative technology with exceptional comfort, so every night feels like your best.

With over 50 years of expertise in the pillow industry, YOUP is changing the way we think about sleep. Developed with leading physical therapists and sleep experts, it combines decades of research and innovation to help you rest and recover like never before. This is more than just a pillow; it is your key to better sleep, better health, and mornings that leave you ready to take on the day.

Only the best materials

We carefully select every material to meet the highest standards of safety, comfort, and sustainability. Crafted from premium European memory foam, our pillows are non-toxic, durable, and provide the perfect balance of support and softness. The foam is latex-free and Oeko-Tex certified, ensuring it’s free from harmful substances and eco-friendly.

The high-tech cover, made from cooling and moisture-regulating Tencel fabric, adds an extra layer of comfort by enhancing breathability and maintaining an optimal sleep temperature all night long.

Pillow size: 26in x 16in
Core material: 100% premium European memory foam
Cover material: Moisture-regulating Tencel
Care: Cover removable and machine washable at 70°F
Price: ~~$229~~ now $179

30-day comfort guarantee & 5 Year warranty

Your satisfaction is our top priority. We’re only happy when you are, which is why we offer a 30-Day Comfort Guarantee. We understand that getting used to a new pillow, even a custom-fit one, can take some time. If your pillow doesn’t feel just right within the first 30 days, we’ll make it right—whether that means making adjustments to better suit your needs or offering a full refund.

In addition to the Comfort Guarantee, every pillow comes with a 5-Year Warranty, ensuring lasting durability and peace of mind. We’ll do whatever it takes to ensure your pillow provides the perfect level of support, alignment, and comfort for a great night’s sleep.

Dual-Sided Design

Every YOUP is designed with two distinct purposes to enhance your comfort and well-being. One side for a deep, restful sleep at night, and the other to help you unwind and recharge during the day. It’s the perfect balance of support for every moment of your day.

Sleep Side: Featuring a proprietary neck support design, it perfectly fills the neck gap and aligns with the natural curve of your cervical spine. Designed to support your head and neck while maintaining alignment, it ensures unmatched comfort and restorative sleep.

Unwind Side: Ideal for lying in a relaxed, reclined position, this side provides a softer feel with just the right support, making it perfect for daytime relaxation, meditation, or a quick power nap.

Active Spring System

We take your comfort very seriously, even if our Active Spring System (yes, ASS) brings a smile to your face. This innovative design incorporates a concave shape beneath the pillow that evenly distributes weight, reducing pressure points and promoting proper spinal alignment. By focusing on relieving stress on the cervical spine, it allows your muscles to fully relax and recover, improving overall comfort.

The system is designed to move with you, adapting seamlessly to your natural movements throughout the night. It provides just the right balance of stability—never too firm, never too soft—ensuring continuous support and comfort.

General Questions

What is YOUP, and how does it work?

YOUP is revolutionizing the pillow industry with the world's first custom-fit pillow utilizing advanced AI technology. This innovation means your pillow is more than just comfortable—it’s engineered for optimal support and alignment, transforming your sleep experience.

How It Works:

1. YOUP's PillowScan™ technology captures the unique shape of your body, analyzing your head, neck, and shoulders, as well as your sleep position and mattress support. This comprehensive assessment ensures a pillow design that aligns perfectly with your anatomy.

2. After completing the PillowScan™, you receive a unique Pillow Code. This code links to the precise pillow specifications based on your measurements and sleep preferences, ensuring a custom-fit pillow tailored to your needs.

3. Your PillowScan™ results are carefully analyzed by expert physical therapists to ensure the pillow provides the best possible support for your neck and spine, maximizing comfort and alignment.

By integrating advanced AI technology with personalized data, YOUP crafts pillows that offer optimal support and alignment, enhancing your sleep quality and overall well-being.

What makes YOUP different from other pillows?

YOUP distinguishes itself from other pillows through its innovative use of AI technology to create a custom-fit pillow tailored to your unique body measurements and sleep preferences. Unlike traditional one-size-fits-all pillows, YOUP's PillowScan™ technology analyzes your head, neck, and shoulders, as well as your sleep position and mattress firmness, to design a pillow that aligns perfectly with your anatomy.

This personalized approach ensures optimal support and comfort, enhancing your sleep quality and overall well-being.

Is the YOUP pillow suitable for all types of sleepers?

Yes, the YOUP pillow is suitable for all types of sleepers. By analyzing factors such as your head, neck, and shoulder alignment, preferred sleep position, and mattress firmness, we design a pillow that aligns perfectly with your anatomy. This personalized approach ensures optimal support and comfort, regardless of whether you sleep on your back, side, or stomach.

What materials are used in YOUP pillows?

YOUP pillows are crafted with premium materials to ensure optimal comfort, support, and durability:

Core Material: The pillow's core is made from 100% premium European memory foam. This high-quality, latex-free foam is Oeko-Tex certified, guaranteeing it is free from harmful substances and environmentally responsible. The memory foam provides a perfect balance between support and softness, adapting to your unique contours for personalized comfort.

Cover Material: Encasing the memory foam is a moisture-regulating cover made from 100% Tencel fabric. Tencel is known for its cooling properties and breathability, enhancing airflow to maintain an optimal sleep temperature throughout the night. The cover is removable and machine washable at 70°F, allowing for easy maintenance and a fresh sleeping environment.

By combining these carefully selected materials, YOUP pillows offer a hypoallergenic and comfortable sleep experience, tailored to support your individual needs.

Ordering and Customization

How do I get started with a custom YOUP pillow?

To begin your journey toward a custom YOUP pillow, follow these steps:

1. Access PillowScan™: Visit our How It Works page and select "Start PillowScan™." Ensure you're using a mobile device, as PillowScan™ is optimized for mobile use to provide accurate measurements.

2. Create Your Sleep Profile: Enter details such as your height, preferred sleeping position, and mattress firmness. These inputs help us tailor the pillow to your specific needs.

3. Capture Your PillowScan™ Image: Follow the on-screen instructions to take a full-body photo. You can do this by using a large mirror, setting your phone's front camera with a timer on a stable surface, or having someone assist you. Ensure your neck is visible by tying back any hair, avoiding high-collared clothing, and keeping beards trimmed or clear of the neck area.

4. Receive Your Unique Pillow Code: After completing the scan, you'll receive a unique Pillow Code containing the precise specifications for your custom-fit pillow. Use this code to place your order, ensuring the pillow is crafted to meet your exact comfort and support requirements.

By following these steps, you'll be on your way to experiencing personalized comfort with a YOUP pillow designed specifically for you.

What information do I need to provide for my custom pillow?

To create your custom YOUP pillow, you’ll need to provide the following information:

1. Body Measurements: PillowScan™ captures precise measurements of your head, neck, and shoulders to ensure proper alignment and support.

2. Sleeping Position: Indicate whether you primarily sleep on your back, side, or stomach. This helps tailor the pillow to your preferred sleep posture.

3. Mattress Firmness: Provide details about the firmness of your mattress, as this affects how your body is supported during sleep.

4. Clear Neck Visibility: During the scanning process, ensure your neck is visible. Tie back long hair, avoid high-collared clothing, and ensure no beard obstructs the neck area.

5. Photo for PillowScan™: Take a clear, full-body photo using either a mirror, your phone’s front camera on a timer, or with the help of another person.

This combination of inputs ensures your YOUP pillow is optimized to meet your unique comfort and support needs.

How long does it take to receive my custom pillow?

After placing your order, it takes 2-5 business days for us to craft your custom pillow. Delivery times depend on your location, but you can expect to receive your pillow within 5-9 business days from when you place your order.

We strive to have you sleeping on your custom-fit pillow within 10 working days after your order.

Can I make changes to my order after it’s been placed?

We understand that circumstances may change after you've placed your order. To accommodate this, we allow order modifications or cancellations within 24 hours of placement. After this period, changes are not permitted due to our processing schedule.

If you need to modify or cancel your order within the 24-hour window, please contact our customer service team promptly. Provide your order number and the specific changes you'd like to make. Our team will assist you in updating your order accordingly.

For further assistance, please reach out to us through our Contact Page

Please note: After the 24-hour period, orders enter the production phase, and modifications or cancellations cannot be accommodated.